Sending Digital Impressions

We receive digital files from all intra-oral impression scanning systems. Below are the instructions for the most popular scanners-on how to set up Durban in your scanner and send us files.​

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  • Log into your 3Shape Communicate Portal

  • Click the Connections tab at the top and then Add Connection

  • Search for Durban Toronto by the email: and Durban Burlington by the email:

  • Click our name and Connect

  • Restart your scanner and select either Durban or Horst Belasco as your lab of choice in the order form on your Trios

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  • Login to your CEREC Connect account

  • Click on My Cerec Connect

  • For Durban Toronto enter: "Durban Dental Lab" or for Durban Burlington enter: "Horst Belasco Dental Lab" under Company Name and click Find

  • Check the box and click Add to complete the connection

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  • Launch the CS Connect software on your scanner

  • Click the Partners button and then click Invite a Partner

  • Enter the Durban Toronto email: or the Durban Burlington email: and click Send

  • Once connection has been approved you may select either Durban or Horst Belasco as your lab of choice when sending future cases in CS connect

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  • Call customer support at 1-800-577-8767

  • Select Option 1 and request to be connected to Durban Dental Lab (416-410-1330) for Durban Toronto or Horst Belasco (289-337-1556) for Durban Burlington

  • Restart your scanner to refresh connection list and select either Durban Dental Lab or Horst Belasco when sending future cases

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