Sending Digital Impressions

We receive digital files from all intra-oral impression scanning systems. Below are the instructions for the most popular scanners-on how to set up Durban in your scanner and send us files.​

  • Log into your 3Shape Communicate Portal

  • Click the Connections tab at the top and then Add Connection

  • Search for Durban Toronto by the email: digitaltoronto@durbanlabs.com and Durban Burlington by the email: horstbelasco@gmail.com

  • Click our name and Connect

  • Restart your scanner and select either Durban or Horst Belasco as your lab of choice in the order form on your Trios

  • Login to your CEREC Connect account

  • Click on My Cerec Connect

  • For Durban Toronto enter: "Durban Dental Lab" or for Durban Burlington enter: "Horst Belasco Dental Lab" under Company Name and click Find

  • Check the box and click Add to complete the connection

  • Launch the CS Connect software on your scanner

  • Click the Partners button and then click Invite a Partner

  • Enter the Durban Toronto email: digitaltoronto@durbanlabs.com or the Durban Burlington email: hbdentalservices@gmail.com and click Send

  • Once connection has been approved you may select either Durban or Horst Belasco as your lab of choice when sending future cases in CS connect

  • Call customer support at 1-800-577-8767

  • Select Option 1 and request to be connected to Durban Dental Lab (416-410-1330) for Durban Toronto or Horst Belasco (289-337-1556) for Durban Burlington

  • Restart your scanner to refresh connection list and select either Durban Dental Lab or Horst Belasco when sending future cases

Toronto

Call us at 416 410 1330 or toll free at 1 800 268 4294

Email us at toronto@durbanlabs.com

40 Pippin Road, Unit 11/12

Concord, ON

L4K 4M6

Burlington

Call us at 289 337 1556

Email us at burlington@durbanlabs.com

3305 Harvester Road, Unit 1

Burlington, ON

L7N 3N2

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