Sending Digital Impressions

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We receive digital files from all intra-oral impression scanning systems. Below are the instructions for the most popular scanners-on how to set up Durban in your scanner and send us files.​

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• Log into your 3Shape Communicate Portal

• Click the Connections tab at the top and then Add Connection

• Search for Durban Toronto by the email: and Durban Burlington by the email:

• Click our name and Connect

• Restart your scanner and select either Durban or Horst Belasco as your lab of choice in the order form on your Trios

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• Login to your CEREC Connect account

• Click on My Cerec Connect

• For Durban Toronto enter: "Durban Dental Lab" or for Durban Burlington enter: "Horst Belasco Dental Lab" under Company Name and click Find

• Check the box and click Add to complete the connection

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• Launch the CS Connect software on your scanner

• Click the Partners button and then click Invite a Partner

• Enter the Durban Toronto email: or the Durban Burlington email: and click Send

• Once connection has been approved you may select either Durban or Horst Belasco as your lab of choice when sending future cases in CS connect

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• Call customer support at 1-800-577-8767

• Select Option 1 and request to be connected to Durban Dental Lab (416-410-1330) for Durban Toronto or Horst Belasco (289-337-1556) for Durban Burlington

• Restart your scanner to refresh connection list and select either Durban Dental Lab or Horst Belasco when sending future cases

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• Log into your Medit Link account

• Click on the Partners tab on the left-hand side

• Click Invite Partner and for Durban Toronto enter: or for Durban Burlington enter: and click the Send button

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