Customer Portal

Your digital tool for transparency and communication.

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THE CUSTOMER PORTAL

Allows for a unique, personal, and technologically efficient solution for our customers.

Accounting

  • Credit Card Payment Submission

  • Balance and Payment Information (current, past due 30, 60, 90, )

Cases

  • Submit Case Online

  • View Cases (submitted, in production, invoiced)

  • Submit Case Attachments (pictures, documents, electronic files)

Alerts & Preferences

  • Doctor Alerts via Email or Text Message (SMS)

  • Manage Doctor and Admin preferences (fabrication, accounting, contact information, admin)

Pickups & Contact

  • Request/Order Pickups

  • View Scheduled Pickups

  • Print Courier Shipping Labels

  • Send Direct Messages to the Lab

  • Order and Request Fulfillment Supplies